Selling and purchasing many articles and variants in the industry can overwhelm both your sales department and end customers. Product data is often scattered across numerous data sources, and complex authorization concepts slow down the sales process for both sides. A customer portal combines the configuration of a wide range of products and digital services with the look and feel of an online shop and speeds up your sales cycle.
Your customer can find all relevant information about your product and service offering in one tool without needing your sales department.
Making customers happy! Offer your customers real added values with a tailored and individualized service, including also IoT solutions.
Experience seamless integrations that connect your systems and optimize the data exchange in your company holistically.
Your customers expect a smooth online shopping experience. Let your e-commerce solution be an integral part of it!
Customer portals form the link between you and your customers. By seamlessly combining product configurations, webshop functions and services, you offer a comprehensive platform for effective interaction. Customer portals enable individual configuration of complex products, direct ordering via the webshop and smooth customer service – all in one place.
By integrating visualization solutions such as 2D/3D configuration and graphics, customer portals offer an immersive and interactive user experience. End customers can explore products in high-quality 2D or 3D models and customize and visualize them in real-time before making a purchase decision. The seamless integration of configuration and visualization creates an appealing shopping experience and increases sales efficiency.
Discover the benefits of integrated customer portals that seamlessly combine configuration, web store and services. For end customers, they mean smooth navigation through the product range, simple configuration options and a convenient ordering process. At the same time, they support your sales department with user-friendly interfaces that enable you to process customer inquiries efficiently and provide personalized offers.
Customer portals must be able to process a large amount of data. To make this possible, this data must be made available via interfaces. Seamless integration with existing systems enables companies to optimize their processes and increase their efficiency. Seamlessly integrated customer portals also offer your sales team improved access to up-to-date data and enable more effective customer care. This ultimately contributes to an increase in customer satisfaction.
For a customer portal to unfold its full potential, it must be individually adapted to the requirements of your sales department and the needs of your customers. Individual workflows, such as registration and checkout processes or the complexity of an approval process, can rarely be mapped with standard software. 3PQ® COMMERCE offers the flexibility to adapt to your individual requirements and fits into existing systems. Together, we bundle your data and workflows into a holistic sales tool.
If you want to make your sales cycles more efficient and comprehensively optimize them digitally, get in touch with us, and together, we’ll figure out how to accelerate your B2B sales with our solutions.
On May 7 and 8 we bring together eCC – eCatalog Conference and DCS – DIGITAL COMMERCE SUMMIT! On Day 1, explore the future of the digital B2B customer journey across industries, and on Day 2, dive deep into industrial sales.
